Customer care
Returns and Refunds
We hope you love your Soru purchase, but understand that sometimes you may need to return it. Please read the guidance below before sending your order.
Returns Information
Items must be unworn, in their original condition and returned with all packaging within the stated returns period.
UK Returns+
Register your return, securely package the jewellery and follow the instructions supplied by our returns service.
USA Returns+
Please use the return instructions supplied with your order or contact Customer Care for assistance.